Return Policy

We only accept return for exchange under these following conditions:

  • The product that you received have defect

  • The product that we sent is wrong

  • The product remained unwashed with its original price tag and label

  • The product isn’t SALE product

  • The request for return should be submitted maximum 7 (seven) days after you received the product.

All products must be returned in their original condition. We are not responsible for parcels lost or damaged in shipping process. Unfortunately, we are unable to provide return labels for international shipping. 

For further information, you can send an email to contact@norms-project.com.